Refund & Returns Policy

At my shop, we want you to be satisfied with your purchase. If you are not happy with your order, please review our return and refund policy below.

1. Return Eligibility

You may request a return if:
– The item is damaged or defective
– The wrong item was received
– The item is unused and in original packaging

Return requests must be made within 14 days of receiving your order.

2. Non-Returnable Items

We do not accept returns for:
– Used items
– Perishable goods (such as food and snacks)
– Clearance or final sale items

3. Refunds

Once your return is received and inspected, we will notify you of the approval or rejection of your refund.

If approved:
– Refunds will be processed to your original payment method
– Processing time may take 3–7 business days

4. Exchanges

We only replace items if they are defective or damaged.

5. Return Shipping

Customers may be responsible for return shipping costs unless the item is faulty or incorrect.

6. Order Issues

If your order arrives damaged or incorrect, please contact us immediately with photos so we can assist you quickly.

7. Contact Us

For any return or refund requests, please contact us:

Email: salvettibolk@flavoryu.shop
Location: Australia